Russell A. Chen: Growth Hacker, Performance Digital Marketing, Sales & Business Development Expert
Accomplished brand, growth digital marketing, performance media buying, sales and business development executive with over 15 years of experience in the technology industry. Specializing in B2B, B2c, DTC, SaaS, mobile apps, e-commerce, sales and growth digital marketing strategies that drive customer or user acquisition, engagement, and retention. Expert in lead generation, demand generation, e-commerce, affiliate marketing, SaaS, performance marketing for most businesses.
Expertise Highlights
Digital, Growth Hacking & Performance Marketing
Developed and executed comprehensive growth digital marketing strategies resulting in 389% total global sales increase in 6 months with paid social, search, display, video, SEO, email/cold-email, SMS and content marketing.
Ai Marketing Automation
Implemented AI-powered CRM strategies driving revenue growth by 33%-45% and reducing costs by 151% with conversational ai, generative ai, ai sales agents and growth automations.
Customer Acquisition
Led funnel creation and strategies resulting in a 350% increase in lead generation, MQL, SQL and customer acquisition, a 270% reduction in customer churn and reduced CAC by 357% within one year.
Professional Experience

1

HealthyLine - Sr. Director of Growth Marketing, Sales & Demand Generation
($79M/yr in global sales)
8/2023 - Present: Developed sales and e-commerce growth strategy resulting in 5-10x ROI and 389% boost in total sales within 6 months. In my role as the Sr. Director of Growth Marketing (b2c, b2b, DTC) at HealthyLine, I have been instrumental in shaping the company's digital presence and driving growth in both e-commerce, demand generation, affiliate marketing and brand marketing. My responsibilities span a wide range of strategic and operational aspects, all aimed at achieving HealthyLine's vision and revenue goals, and I work closely with the CEO to ensure alignment with the company's overall strategy.

2

C3 - Associate Director of Growth Marketing & Sales ($250M/yr in sales)
9/2022 - 8/2023: Co-led sales and Go-To-Market strategies contributing to 489% increase in user acquisition and sales. In my role as the B2B Associate Growth Marketing Director at an innovative AI-powered sales, growth marketing, affiliate marketing & analytics platform SaaS tech company, I co-led and executed impactful Go-To-Marketing strategies that contributed to the company's growth and success over a span of two years. I worked closely with cross-functional teams, including Sales, SMEs, Product Management, Design, and Marketing, to develop, execute, Web3 and measure Go-To-Market activities

3

Phly - Chief Marketing Officer - Sales and Growth Marketing
($160M/yr in sales)
5/2020 - 9/2022: Led SaaS mobile app software sales, growth strategies, resulting in 350% increase in customer acquisition. Responsible for leading Flyy’s (Phly, Inc) SaaS mobile app software growth, b2c, b2b, DTC marketing strategies, demand generation initiatives/campaign management, product marketing and U.S operations from start to finish - including but not limited to: paid media planning, media buying, email marketing, loyalty and retention marketing, affiliate marketing, influencer marketing, social media strategy, web3, product marketing and research, content marketing, running user groups and ambassador programs, and driving social, video, display, native ads, press release, content marketing, email, push notifications & SMS campaigns.

4

Sawtooth Media Group - Director of Marketing, Sales & Paid Media ($56M/yr client sales)
3/2018 - 5/2020: Spearhead sales and marketing initiatives for growing marketing agency driving b2b, b2c and DTC client acquisition growth to upwards of 8 figures with paid media channels.Managing media ad budgets. Market research, strategy, business case development, and evaluating the impact of marketing programs to achieve objectives such as lead flow, LTV, and retention. Clients in: Ecommerce, Lead generation, SaaS/Software, Coaches, Consultants, Service based and Info/online education product businesses.

5

Emson - Sr.Director of Growth Digital Marketing, Sales & Product Marketing
($1B/yr in global brand sales)
2/2016 - 3/2018: Lead sales and growth digital marketing strategies, media buying and management of digital marketing campaigns for multiple in house ecommerce/retail brands resulting in a 450% increase in customer acquisition and a 450% increase in online sales within 3 months. Exceeded all sales quotas and generate continued revenue growth across all target brands. Paid Social media: Meta/Facebook, Instagram, Twitter, Pinterest, Snapchat, TikTok, LinkedIn, Influencer, YouTube, Google Display. Native ads: Taboola, Revcontent, Outbrain, SEO, PPC, SMS marketing, affiliate marketing & other online marketing strategies, high converting lead/sales funnels deployed in exceeding sales quotas.

6

SSM - Director of Digital Marketing, Sales & Senior Media Buyer ($50-$75M/yr in global client sales)
1/2014 - 1/2016: Responsible for digital media buying and management of digital marketing campaigns for a digital marketing agency. Accountable for all aspects of B2B & B2C digital media sales & affiliate marketing campaigns, business development/marketing solutions and client account management. My efforts resulted in 195% to 319% increase in sales. Strategic media buyer oversee ad spend in excess of $3 Million+ Annually.

7

FirstData - Business Consultant & Sales Manager ($10M-$25 M/yr in client sales)
2/2013 - 1/2024: I focused on sourcing sales opportunities through partner relationships and self generated leads. Including speaking with prospects at strategic partner locations, working with partner representatives to acquire leads and promote services, using co-branded marketing collateral in the partner geographical footprint to source new opportunities.

8

HIBU - Digital Media Senior Account Manager ($3-$15M/yr in client sales)
Accountable for all aspects b2b & b2c digital media and print advertising new sales, business development/marketing solutions, and client account management. Effectively and strategically prospected small to medium sized business decision makers through telephone cold-calling, face to face cold-canvassing, my own referral system, networking and targeted emails to exceed all sales quotas and generate continued revenue growth.
Marketing Strategies

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1

Data-Driven Approach
Leverage customer insights and analytics to optimize campaigns

2

Multi-Channel Execution
Implement strategies across digital platforms

3

AI-Powered Automation
Utilize AI for personalization and efficiency

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Customer-Centric Focus
Align strategies with customer needs and journeys
Key Achievements
+389%
Sales Growth
Total global sales increase in 6 months at b2b/b2c & DTC e-commerce brand HealthyLine
+350%
Customer Acquisition
Increase at SaaS/Mobile app brand Phly at b2b/b2c SaaS/Mobile app brand within one year
5 to 10+X
Return On Ad Spend
in Performance Media Buying for service businesses, e-commerce, info products, SaaS, coaching & consulting brands, etc
-270%
Churn Reduction
Decrease in customer churn at Phly at b2b/b2c SaaS/Mobile app brand
$0 to $200M
Increase in Annual Revenue
at b2b/b2c & DTC e-commerce brand Emson in 2 Years
$375M
in Total Ad Spend
Under my Management Over 10 Years for b2b/b2c, DTC service businesses, e-commerce, info products, SaaS brands, coaching & consulting, etc
+470%
in Client's ROI Growth
Increase at Sawtooth Media Group for b2b/b2c, DTC service businesses, e-commerce, coaching & consulting, info products, SaaS brands, etc
+$500k-$1M+
in Self-Closed Monthly Sales Revenue
at Sawtooth Media Group, C3 and SSM for b2b/b2c, info products, coaching & consulting, SaaS brands, etc
Upto $2.5M
a Month in Ad Spend
Under my Own Management for b2b/b2c, DTC service businesses, e-commerce, info products, coaching & consulting, SaaS brands, etc
Upto +65%
Paid In Full (PIF) Cash Collected
at Sawtooth Media Group, C3 and SSM for b2b/b2c service business brands, coaching & consulting, etc
Technical Skills
Marketing Analytics/ Attribution, Content Creation/Design & Email Tools (MarTech)
  • Google Analytics
  • HubSpot
  • Salesforce
  • GoHighLevel
  • Klaviyo
  • LookStudio
  • Northbeam
  • Tableau
  • Hyros
  • Wicked Report
  • ClickFunnels
  • Mailchimp
  • Activecampaign
  • Aweber
  • Zoho
  • Canva
  • RocketClips
  • Designr
  • ClickDesigns
  • Arcads
and more…
Digital Ads & Cold Outreach Platforms
  • Meta/Facebook & Instagram Ads
  • Google/Bing Ads
  • Google LSA
  • LinkedIn Ads
  • TikTok Ads
  • YouTube Ads
  • Display/Video Ads
  • Native Ads
  • Programmatic Ads
  • X Ads (Twitter)
  • Pinterest Ads
  • Reddit Ads
  • Instantly
  • Nureply
and more…
AI & Automation
  • ChatGPT
  • MidJourney
  • AI Chatbots
  • Zapier
  • SynthFlowAi
  • ClaudeAi
  • InvideoAi
  • Dalle
  • LeonardoAi
and more…
SE0
  • Local
  • National
  • Programmatic
  • Link Building
  • Citations
  • Blogs
  • Local GMB
  • Onsite & Offsite
  • UX/UI optimization
and more…
Areas of Expertise

B2B, B2C, DTC, E-commerce, SaaS Growth Hacking Performance Marketing
Extensive experience in developing and executing growth marketing strategies for B2B, B2C, DTC, E-commerce & SaaS companies, driving qualified leads, sales appointments, customer/user acquisition and retention.

AI-Powered Marketing & Customer Service Agents
Expertise in leveraging AI for personalization, automation, and enhanced marketing and customer service performance across various channels such as media buying, Ai CRM, phone, voice, SMS & email, DM, Webchat conversational ai. Cold-email and social media DM outreach to generate leads and sales appointments

E-commerce Growth Marketing
Proven track record in boosting e-commerce sales through optimized customer journeys and conversion rate optimization (CRO) initiatives. Skilled at leveraging A/B testing and data-driven insights to enhance user experiences and drive measurable growth. Experienced in implementing personalized marketing strategies that increase customer retention and lifetime value.

Affiliate Marketing
Extensive experience in scalable growth through performance-based strategies and high-performing affiliate networks. My expertise includes building and optimizing programs, forging strategic partnerships, and leveraging data-driven insights to maximize ROI.

Sales & Business Development
Expertise in closing and upselling high-ticket products and services at advertising/marketing agencies, e-commerce and SaaS firms. Offers range from $20k to $250k+ a year packages. Trained in NEPQ & consultative sales techniques. Trained by Jordan Belfort, Jeremy Miner, Cole Gordon and others.

Data Analytics
Strong analytical skills with proficiency in using data to drive marketing decisions and optimize campaign performance.
Education & Certifications
Education
Bachelor's Degree - New York Institute of Technology, Westbury, NY
Certifications
  • Google Certified
  • HubSpot Inbound Marketing
  • Facebook Blueprint
Contact Me Today
Email: russellchen007@gmail.com
Phone: 908-415-1597